Website: www.betterwithduran.com
Email: info@betterwithduran.com

These Terms & Conditions (“Terms”) govern your access to and use of all services and products offered by Better with Duran. (“we,” “our,” “us”), including but not limited to:
1-to-1 training, bodywork, bone-setting, online education, workshops, seminars, retreats, supplement sales, digital downloads, and all platforms associated with our brand.

Please read these Terms carefully. By accessing our website, booking a session, purchasing a product, or attending any event, you agree to be bound by these Terms.

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1. Scope of Services

These Terms apply to all services and offerings provided by Better with Duran., including:

• In-person bodywork, bone-setting, and structural sessions

• 1-to-1 training and internal mechanics coaching

• Workshops, seminars, multi-day clinics, and retreats

• Online courses, PDFs, digital downloads, and educational materials

• Supplement sales and physical product offerings

• All communications, bookings, newsletters, and website use

• Any future services introduced under Better with Duran

These Terms apply across all platforms: website, email, booking systems, social media, and in-person operations.

 

2. Booking, Payments & Deposits

 

2.1 Booking Confirmation

All bookings require payment or a deposit at the time of booking.
A booking is only confirmed when payment or deposit has been successfully received.

 

2.2 Accepted Payment Methods

• Cash (in person)

• Bank transfer

• QR scan payments

• Stripe

• PayPal

• Airwallex

• K Bank

 

2.3 Deposits

Deposits are required for all services.
Deposits are 100% non-refundable if the client does not show up, is late, or cancels outside the permitted time frame.

 

3. Refunds & Cancellations

Refund and cancellation timelines vary by service type.

 

3.1 Chiang Mai Treatments & Training

• Full refund or free reschedule if cancelled at least 12 hours before the scheduled session.

• Cancellations within 12 hours are non-refundable.

• No-shows are charged 100% of the session fee.

• Late arrivals: If we cannot accommodate the remaining time, the deposit is forfeited. A new deposit is required to rebook.

 

3.2 Tour Locations (International or Domestic Clinics Lasting 3–5 Days)

• Full refund if cancelled at least 48 hours before the scheduled appointment.

• Any cancellation within 48 hours is non-refundable.

• No-shows are charged 100% of the fee.

• Rescheduling is permitted only within the same 48-hour window.

 

3.3 Workshops, Retreats & Multi-Day Events

• If Lume Body Co. cancels or changes dates: clients receive a full refund.

• If the client cannot attend for personal reasons: no refund will be issued.

• We are not responsible for travel costs, flights, hotels, or other expenses incurred.

 

3.4 Digital Products

• All digital downloads, online courses, PDFs, and educational materials are strictly non-refundable.

• Access issues due to user error, device compatibility, or lost downloads are not grounds for refunds.

 

4. Health, Safety & Liability Waiver

Better with Duran. operates in health and wellness education, not clinical medical practice.

 

4.1 Not Medical Advice

• We do not diagnose, treat, or cure medical conditions.

• All content and services are for educational, wellness, and structural training purposes only.

 

4.2 User Assumes All Risk

By participating in training or bodywork sessions, you acknowledge and accept full responsibility for your health and physical condition.
You agree that:

• You voluntarily participate in services at your own risk.

• You are responsible for disclosing any injuries, medical history, or concerns.

• You must consult a medical professional before participating if you have health concerns.

 

4.3 Limitation of Liability

To the fullest extent permitted by law:

• Better with Duran. is not liable for injuries, pain, discomfort, reactions, or outcomes arising from bodywork, bone-setting, training, or instructions.

• Better with Duran. makes no guarantees regarding results, outcomes, or improvements.

• We are not responsible for any loss, damage, or dissatisfaction.

• Our total liability, under any circumstance, is limited to the amount paid for the specific service in question.

 

5. Age Requirements

• Individuals under 18 may participate only under parental or guardian consent.

• All bookings for minors must be made by a parent or guardian.

 

6. User Conduct

You agree to:

• Not record bodywork or bone-setting sessions (video strictly prohibited).

• Photos only are permitted during bodywork sessions.

• Recording training sessions is allowed unless stated otherwise.

• Behave respectfully toward staff and other clients.

• Not misuse, resell, distribute, or replicate any of our materials.

We reserve the right to terminate any service, without refund, if a user violates conduct rules or behaves inappropriately.

 

7. Right to Refuse Service

Better with Duran. reserves the absolute right to refuse service to anyone for any reason, including but not limited to:

• Safety concerns

• Disrespectful or aggressive behaviour

• Inappropriate requests

• Misrepresentation of health information

• Violations of Terms

Refund decisions in such cases are at our sole discretion.

 

8. Intellectual Property

All materials produced or shared by Better with Duran. are protected under intellectual property law, including:

• Training methods

• Educational content

• Digital downloads

• Workshop materials

• Recorded content

• Brand style, logos, and written materials

• Bodywork and structural methodologies

• ​

You may not:

• Copy

• Distribute

• Record (where prohibited)

• Modify

• Publish

• Resell

• Claim ownership of

any content or method without explicit written permission.

 

9. Changes, Cancellations & Service Modifications

We may alter or update:

• Website content

• Service pricing

• Event dates

• Availability

• Policies

at any time without prior notice.

 

10. Governing Law & Jurisdiction

These Terms are governed by the laws of Thailand.
Any disputes arising from these Terms will be resolved exclusively in Thailand.

 

11. Website Usage

By using www.betterwithduran.com, you agree not to:

• Attempt unauthorized access

• Misuse contact forms

• Publish or share harmful content

• Infringe any intellectual property rights

We reserve the right to restrict access for abuse or misuse.

 

12. Contact Information

For any questions related to these Terms:

Better with Duran
Website: www.betterwithduran.com
Email: info@betterwithduran.com

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